Privacy Policy

Privacy Policy

Introduction

At http://advanced-frame-repair.autobodyshop-talk.com, we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah Consumer Privacy Act (UCPA), Connecticut Personal Information Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing your personal information, so it’s crucial to review those separately.

Processing Activities

This Privacy Policy applies when you:

  • Utilize our applications and services as an authorized user
  • Access and interact with our websites
  • Engage with us through communications like newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect diverse categories of personal data to enhance your experience and improve our services. This includes:

  • Account Information: Details required to set up and manage your user account on our platforms.
  • Payment Information: Data related to transactions, including payment method details, billing addresses, and purchase history.
  • Financial Information: Financial records may be collected for accounting and fraud prevention purposes, adhering to legal requirements.
  • Purchase Information: Details of products or services you’ve acquired from us, including order numbers and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs, to facilitate technical operations.
  • Location Data: Your geographic location data, which we may use for targeted services and analytics (with your consent).
  • Feedback: Personal insights, reviews, or comments you choose to share with us.
  • Social Media Information: Data from social media platforms when you interact with our content or engage with us through these channels.
  • Product Information: Details about products you browse, view, or purchase on our website.

We collect this data through various methods, including direct user input, automated tracking technologies (like cookies), and information provided by third parties.

Cookies

We employ cookies to enhance your browsing experience and gather analytics:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website, such as page navigation.
  • Preference Cookies: Tailored settings and preferences are stored for personalized experiences.
  • Analytics Cookies: We use these to understand how visitors engage with our site, helping us improve performance and user experience.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

Personal data is retained by us for the duration required by law or for legitimate business purposes. Once these purposes are fulfilled, we ensure secure deletion or anonymization of the data. This process helps protect your privacy and complies with legal retention periods.

Security Measures

We implement robust security measures to safeguard your personal information:

  • Encryption: We employ encryption protocols for data at rest and in transit, ensuring secure communication.
  • Secure Third-Party Processing: We partner with trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact our privacy team, and we will take immediate action to rectify it.

Your Rights

Depending on your jurisdiction, you are entitled to certain rights regarding your personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: Correcting any inaccurate or incomplete personal data we possess.
  • Erasure (Right to be Forgotten): Deleting or anonymizing your personal data under certain circumstances.
  • Restriction: Limiting the use of your personal data in specific situations.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: Being free from unfair treatment due to exercising your data protection rights.

To exercise these rights or file appeals/complaints regarding data handling, please reach out to our dedicated privacy team.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be published on this page, and we encourage you to review it regularly for changes that may impact your rights.

Contact Information

For any inquiries, requests to unsubscribe, or data-related concerns, please contact us:

Email: [email protected]

Mail: [Our Physical Address] (As provided on our website)